According to a new 3G/4G users in the U.S. want to adopt 5G but are prevented from doing so because of technical obstacles.
The survey was carried out in October 2021 and was based on general cellular customer satisfaction, with additional emphasis on 5G. users of our netspeed and 636 from users who have not yet adopted 5G.
One of the questions asked of 3G/4G users was, “
Not have a phone that is 5G ready ;-
This is the most common reason cited for not converting to 5G. This group will undoubtedly include two main categories: consumers
For customers whose contract comes with a smartphone, Telecoms.com reported last year that users are now waiting on average almost three years before upgrading their phone, up from the traditional two-year cycle. The extended reliability of existing upgrade cycles.
5G coverage in their area :-
This was the second most popular answer to why the 3G/4G users were not adopting 5G. Once 5G coverage reaches them, one can safely
While this bodes well for the future, it also highlights the need for cellular operators to up their game in rolling out their 5G service in more widespread smaller cities and towns.
However, it is not that simple. It never is. While the terms of the 5G spectrum licenses bought by service providers dictate - other factors can conspire to delay the 5G rollout.
Not support 5G :-
This was the third technical reason (not the third most common reason) that prevents users from upgrading to 5G. These have a 5G network in the foreseeable future. Many of these customers who want 5G will inevitably switch to a 5G-ready operator covering their area. Others may need more encouragement to do so.
amassing a significant 18.7% of the responses, was that the users were satisfied with their existing 3G/4G service. Therefore, cellular service providers who do not own a 5G license will retain a solid customer base.
In summary, the survey reveals that for over two-thirds (a total of 70.5%) of 3G/4G users who want to adopt 5G, technical in turn, are primarily in the power of the service providers to help resolve.
Health concerns as a deterrent against adopting 5G :-
Health concerns over 5G have always been a controversial subject. Our survey indicates that, again, this is not a big issue among consumers. Perhaps the multitude Association and the ITU-T is finally making an impact.
Conclusion
In conclusion, there is a significant ready-and-waiting market out there that wants to adopt 5G but is prevented from doing so by obstacles that are
5G cellular providers must be proactive in reaching out to this “two-thirds” expectant market with a more urgent and robust rollout strategy of their 5G networks consumer cannot refuse.
For those remaining more challenging obstacles, such as the delays caused by the Covid-19 pandemic in 2020 and the subsequent supply chain problems, it behooves the government regulatory bodies to monitor the situation and assist all service providers in getting back on track with their 5G rollout.
